A clear, secure, and up-to-date walkthrough showing how to sign in, recover access, lock down your account, and use official Robinhood resources. Designed for beginners in 2025.
This guide walks you through the typical Robinhood login flow (web and mobile), common error messages, how to recover access securely, and simple steps to strengthen account protection for 2025. It’s written for someone who has never used Robinhood before.
Absolute beginners, returning users who haven't logged in for a while, and people who want to improve account security quickly.
Tap the Robinhood icon. If you don’t have the app, download it only from the App Store or Google Play and confirm the publisher is Robinhood Markets, Inc.
Type the email address or username you used when signing up. Robinhood may also accept your phone number for some accounts.
Type your password carefully. If you use a password manager, allow it to fill the credentials to avoid typos.
If 2FA is enabled you’ll be prompted to confirm a code via SMS or an authenticator app push. Use your authenticator app where possible — it is more secure than SMS.
If you see an error like “Incorrect password” use the Reset Password flow. If the app shows ‘account locked’ follow the instructions in the Help Center or contact support through the app.
Open a trusted browser and go to https://robinhood.com. Look for the padlock icon in the address bar to ensure the connection is secure (HTTPS).
Click Log In and enter the email/username and password associated with your account.
Approve the 2FA prompt sent to your device or copy the code from your authenticator app. For web sessions, consider enabling session timeouts in your account security settings.
Use the official password reset link: Reset Password. You will receive an email with a secure link — only click links sent to your registered email address.
If you no longer have access to your phone or authenticator app, follow the Help Center instructions or use the account verification flow where you’ll submit ID documents for identity confirmation. See Identity Verification.
Contact official Robinhood support if you cannot complete automated recovery or suspect unauthorized access. Always contact via the app or the Help Center to avoid phishing channels.
Prefer an authenticator app (TOTP) or hardware security key over SMS. Visit Two‑Factor Authentication for steps.
Use a password manager to generate and store a long passphrase. Never reuse passwords across financial services.
Regularly check your account statements and login history. If something looks unfamiliar, lock your account and reach out to support right away.
Try the password reset — don’t attempt many guesses because repeated failures may trigger an account lock for safety.
This can happen after suspicious activity or failed login attempts. Follow the Help Center's directions or contact official support in-app.
Robinhood may ask for identity verification for regulatory or account-safety reasons — be prepared to upload ID and a selfie.
Only enable device remembering on personal devices. For shared or public machines, always log out and clear the browser cache.
Face ID or fingerprint unlock adds convenience — but keep a strong fallback password and enable 2FA anyway.